Revolutionize your sales and service approach to women ages 18 to 45
Learn to connect with female clients with an in-person training session from the founder of PhaseMatcher
Frustrated because you can’t figure out what makes your female clients happy or return consistently? Or she isn’t making the number or types of purchases you hoped she would?
Despite what many might suspect, women aren’t a mystery. Many of the changes in their spending behaviors are simply driven by biology:
Research shows that the majority of women ages 18 to 45 shift between two distinct shopping phases roughly every two weeks—and this makes them respond to sales and service techniques in completely opposite ways.
Fortunately, it’s a easy to pinpoint which shopping phase your client is in: You simply look and listen for certain clues, such as the sound of her voice and the clothes she’s wearing.
Once you understand this, you can “phase match”—which is delivering the kind of sales and service experience your client wants based on the shopping phase she’s in.
This will, in turn, inspire the customer loyalty and greater investment in your company and products that you’re looking for from her.